More than 60% of businesses believe that e-Delivery is going to be the main source of customer communications within the next five years. However, most companies still use print mail as the primary or only way they communicate with customers.
E-Delivery doesn’t have to be complicated or overturn your whole business process. It can be used along with print communications or just for specific types of communication.
E-Delivery is the ability to send invoices or other important communications via email. When companies say they are “going paperless” this is what they mean! Now most organizations—and customers—still want both paper and email delivery options. Finding the right mix of delivery methods, print and digital, for your company can meaningfully impact your business by improving customer satisfaction, increasing business productivity, and saving on mailing costs.
E-Delivery is a big benefit to customers but most companies don’t know if can also help them. Reaching customers through their preferred channel can help you get paid quicker, cut your postage and mailing costs, and allow you to track email sends and open rates.
To learn more about adding e-Delivery to your outgoing mail process contact your Neopost representative or set up a free demo! We promise it will be painless!