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FedEx, UPS Amend Money Back Guarantee Policies on Holiday Late Deliveries

November 30, 2016
Author: Renee Bingling

Usually, when a UPS or FedEx package is delivered after the guaranteed time, you are entitled to a refund credit for the shipping charges. Though these refunds are not automatic but are only given upon request, customers are entitled to them under both carriers’ money back guarantee...

Don't Overstuff Priority Mail Envelopes, Says USPS

November 21, 2016
Author: Renee Bingling

It may be very tempting during the holidays to overstuff your Priority Mail® envelopes, as after all the Post Office™ says “if it fits it ships”, right? That is quite a bit of a stretch of the Priority Mail catchphrase. The U.S. Postal Service® is reminding holiday shippers to resist the urge to...

UPSĀ® Changes DIM Policy to Align Closely with FedEx's

November 21, 2016
Author: Krish Iyer

Shippers now have another change to keep their thumb on for 2017.  UPS® recently announced a change to their DIM policy that more closely aligns with FedEx’s recent change to the measurement of Dimensional Weight.  Currently, both carriers use a calculation of length x width x height divided by...

Your Return and Exchange Policy is a Real Big Deal for Customers

November 17, 2016
Author: Renee Bingling

With over 40% of holiday purchases made online during 2015, it is no secret that the internet has become the new shopping mall. However, while customers are making more purchases online, they are also increasing their rate of returns and exchanges. Therefore, a concise, clear and  solid return...