Blog: Mailing

October 8, 2018

Holiday Mailing and Shipping Deadlines for 2018

Mailing and shipping for the holidays can be stressful, but it doesn't have to be!


Be prepared for the busiest time of the year and keep your year-end mailings and packages on time with our infographic. We've rounded up holiday shipping deadlines for major carriers and their popular...

September 28, 2018

October NeoSlogans

Personalized envelopes have higher open rates. So, fall into the habit of personalizing your business envelopes with these new NeoSlogan designs for Halloween!

 

NeoSlogan offers a library of free slogans, plus you can create custom slogans to be used for company or product logos, to make...

September 11, 2018

Discount Days of Fall Checklist

Author: Caroline McManus

The best time of the year is here! Be sure that you are getting the most out of mailing and shipping this season with our Discount Days of Fall infographic. A checklist of quick and easy things you can do to save this season. Print it out, get a pen, and get started! 

Download Infographic

Read More

September 10, 2018

6 Certified Mail® Myths Debunked

Author: Caroline McManus

1. Certified Mail™ is just for legal documents.

Certified Mail is a USPS® Extra Service that can be used for any important mailing that you want to have proof was received. Certified Mail requires a signature when it is received and this record is maintained for two years by the USPS. If you...

August 2, 2018

6 Mailing & Shipping Mistakes You Might Be Making

Author: Caroline McManus

The USPS® recently paid $3.5 million for using the wrong Statue of Liberty image on a stamp. The key takeaway—we all make mistakes. While we can’t help you avoid all errors, we can help you avoid six common mailing and shipping mistakes.

 

1. Not taking advantage of USPS savings. Postage...

August 2, 2018

The Mailroom Gear Guide

Author: Caroline McManus

Per the Wall Street Journal, the residential mailroom has gotten a major upgrade. Floor-to-ceiling windows, a rope chandelier and a reclaimed wood table are all part of the modern residential mailroom, seriously. Now, we are a long way from having floor-to-ceiling windows standard in the...

August 2, 2018

4 Things You (Probably) Didn't Know About Your Folder Inserter

Author: Caroline McManus

Folder inserters seem pretty straightforward. I mean, everything you need to know is in the name: It is a machine that folds and inserts paper into an envelope. But in today's world of increased data security, it has taken on a whole new role. According to a recent Forbes.com survey, only 25% of...

July 10, 2018

The New ConnectSuite e-Certify is Here!

Author: Milda Leonard

Upgrade to a time-saving, digitally-traceable Certified Mail® Solution

We've got some exciting news, the new electronic Certified Mail solution is here! ConnectSuite e-Certify 4.0 by Neopost is a web-based solution designed to generate, track, manage and store Certified Mail. Preparing your...

July 10, 2018

Five Questions Every Customer Should Ask Before Getting a Postage Meter

The quest for the perfect postage meter match is a serious one, and identifying the volume of the mail you typically handle will be your best guide. But there are other business-specific needs that you might want to factor into your decision. Luckily we’ve pulled together the top five questions...

June 5, 2018

Answers to Common Mailing & Shipping Questions

We receive lots of questions about United States Postal Service® mailing and shipping services, products and postal operations changes, so we’ve compiled the most accurate and in-demand postal information all in one convenient place.

Print it out and keep it right by your postage meter. Your...

June 4, 2018

City Municipality Streamlines Mailing Process with Neotouch

Neotouch Document Delivery is easy-to-use, has saved us money, and has given me back more time in my work day.

When Leon Valley’s Public Works Department sent out one of thousands of mail pieces per month it was a complex process. Yvonne Acuna, the Billing Clerk, would spend half a work day...

June 4, 2018

10 Ways the USPS® Can Sweeten Up Your Summer

The USPS® is marking the start of summer with a whiff of nostalgia as they release their first scratch-and-sniff stamps. These “Frozen Treats” feature colorful ice pops and will have a secret scent that will be revealed at a dedication ceremony June 20th. In honor of this release we are listing...

May 1, 2018

What Intelligence Can Do For You

Author: Milda Leonard

Neopost USA introduces Intelligent Inserting Packages, combining its hardware and software products, as a part of a complete document integrity solution. All new Neopost USA desktop and mid-range DS-Series folder/inserters now include barcode-reading technology and are available with a...

April 10, 2018

Amp Up Your Direct Mail with Digital

Author: Caroline McManus

In the category of cool, last year the USPS introduced the Informed Delivery (ID) an optional digital notification service that gives residents in 31,000 zip codes nationwide a digital preview of their household’s mail. In the category of cooler: USPS has beefed up the preview, giving business...

April 10, 2018

Get the Mail Your Missed: Scan a QR Code Using Your Smartphone!

Author: Cheryl Balance

The next time you miss an important piece of mail, the newly redesigned redelivery form, “We ReDeliver for You!”, will make it easier and faster to get your mail.

                                     

We ReDeliver for You is a fresh take on PS Form 3849 (Delivery Notice/Reminder Receipt), the...

April 6, 2018

Go On, Expect Your Delivery!

Author: Cheryl Balance

You know that feeling you get when you’re expecting an important package, but you can’t wait around for it to arrive?

Soon you won’t have to worry or wait. The USPS® is expanding its test of Expected Delivery (ExD), a new feature that gives a two-hour estimated delivery time frame for some...

April 6, 2018

Modern Mail for Marketers: Microchips

Author: Cheryl Balance

 

In recent blog posts, like this one, we’ve been giving you snapshots of innovative, modern mailing technologies inspired by the Irresistible Mail site from the USPS®. Here’s where we size up this month's topic, microchips.

Imagine your customer simply waving a phone over your direct mail...

April 6, 2018

USPS® Rate Change Webinar

Author: Caroline McManus

In case you missed it!

If you were too busy celebrating the new year in January and missed our webinar on the USPS postal rate change, don't worry it's all right here.

 

Postal rate changes can be confusing but our experts Ralph and Pat are here to help you navigate with our USPS Rate...

January 17, 2018

It's Rate Change Season! Are you prepared?

Author: Bill Bonato

With the holiday shipping season finally behind us, it's time to regroup and review all of the recent and upcoming carrier rate changes. This past fall UPS and FedEx both announced their annual rate and policy changes, which are now in effect. The USPS is about to follow suit with their...

December 1, 2017

Spread Holiday Cheer and Stand Out with NeoSlogan

With more and more mail in people’s mailboxes this time of year, it is even more important than ever to make your mail stand out and be seen. Spread holiday cheer and get your mail opened with these designs (and more!) from our Free NeoSlogan Library!

 

NeoSlogan offers a library of free...

December 1, 2017

It’s Not Too Late to Track Your 2017 Postage Expenses with NeoStats

With 30% off, we’ll help your budget, too

 

Your 2017 Postage Expense Report is Just a Few Clicks Away

NeoStats allows you to track your postage meter expenses right from your computer. When you sign up for NeoStats from MyNeopost.com, your expense reports are automatically populated with...

November 28, 2017

2018 USPS® Rate Change FAQs

Answers to Common USPS® Rate Change Questions

Postal rate change can be stressful for any business. Knowing what to expect is the first step in being prepared for when the next update occurs. Download this quick guide, Postal Rate Change FAQs: Reasons for the USPS® Rate Change and How to...
November 28, 2017

Forever and a Penny: The Stamp Price Increase

We’ve heard a lot this year about the possibility of a higher stamp price, and even wrote about some of the implications and possible rationale behind this decision in our previous blog posts, The Stamp Price Power Play and A Penny For Your Postage?.

The price increase we’ve all been talking...

November 28, 2017

Modern Mail for Marketers: Textures

In a recent blog post, we released an overview of modern mailing technologies that we're covering in the months to come, inspired by the Irresistible Mail site from the USPS®. This month's topic is textures and varnishes.

A simple things like expressive ink or an eye-catching varnish can take...

November 1, 2017

USPS® Proposed January Rate Change

On Friday, October 6, 2017, the United States Postal Service® (USPS®) submitted their proposed rate change cases for both the Market Dominant and Competitive product price lists to the Postal Regulatory Commission (PRC), both with an intended effective date of Sunday, January 21, 2018 at...

October 23, 2017

Autonomous Vehicles on the Horizon for USPS®

The United States Postal Service Office of Inspector General released a report entitled Autonomous Vehicles for the Postal Service, announcing plans to use autonomous vehicles in their fleet.

In this report, they outline the major benefits of using autonomous vehicles, including increased...

October 23, 2017

Thanksgiving NeoSlogans

Did you know that turkeys pardoned by the President have served as grand marshals in Disney's Thanksgiving parades? How about that personalized envelopes have higher open rates? Let our new NeoSlogan turkey designs lead the way in making your mail pieces pop.

Customize your business envelopes...

October 23, 2017

Modern Mail for Marketers: Virtual Reality

In a recent blog post, we released an overview of modern mailing technologies that we're covering in the months to come, inspired by the Irresistible Mail site from the USPS®. This month's topic is virtual reality.

On the surface, virtual reality is immersive, interactive and truly exhilirating...

October 20, 2017

Holiday Mailing and Shipping Deadlines for Major Carriers

'Tis the Season for Holiday Mailing & Shipping

 

We've created a roundup of holiday shipping deadlines for major carriers and their popular services in this infographic. Find out the 2017 holiday deadlines for USPS®, FedEx® and UPS® services, plus, a few tips and tricks to jazz up your...

September 29, 2017

Neopost USA Helps PennState Automate Acceptance Letter Mailings

The Pennsylvania State University (PSU) has automated the mailing process of its acceptance letters in-house with our DS-200 folder/inserter and OMS-500 Output Management Software by Neopost. The powerful combination of Neopost hardware and software also earned PSU a United States Postal...

September 28, 2017

Improved Email For USPS Tracking Notifications

Author: Pat Mango, Manager, Postal Relations

The Postal Service is improving the tracking notifications that customers receive by email. The emails feature a new, user-friendly design that uses less text and more visuals. The emails also include icons that allow customers to quickly see when:

  • A package is scheduled for delivery
  • Updates...
September 12, 2017

Irresistible Mail: "When Paper and Pixels Converge"

The USPS® launched a website, www.irresistiblemail.com, where you can go to learn about the endless possibilities when innovative print and technology join forces to create powerful and interactive experiences; in other words, “When paper and pixels converge.”

The site outlines twelve...

August 15, 2017

The Stamp Price Power Play

We talked about the Postal Service’s rules for raising stamp prices in our recent blog post, A Penny for Your Postage?, but here’s a quick refresher: As it stands, the USPS can only raise stamp prices with the rate of inflation. But, the USPS is asking for more freedom to raise the stamp price...

July 31, 2017

Correct Your Customer Database with ConnectSuite e-Validate

The High Cost of Bad Addresses

Did you know that about 1.4 billion mail pieces a year are marked “return to sender,” costing mailers roughly $20 billion? Handling returned mail reactively is an expensive strategy… e-Validate can make the process proactive by ensuring addresses are correct...

July 31, 2017

Millennials Respond to Direct Mail

The Case for Paper

In our increasingly digital world, direct mail may be more powerful than ever. Think about it… marketing through the mail is less saturated than through e-mail or digital advertising. Most people receive many more promotional e-mails in a day than they do direct mail pieces....

July 30, 2017

Get Back to School in Style with NeoSlogan

Prep your envelopes for Back to School in style with the latest NeoSlogan designs. Did you know that personalized envelopes have higher mail open rates? Let your envelopes do the talking with these eye-catching new NeoSlogan designs on all of your mailings.

 

NeoSlogan offers a library of...

July 26, 2017

Marketing’s Unsung Hero

Every Door Direct Mail (EDDM®) by the USPS®

The Every Door Direct Mail® (EDDM®) service allows marketers to send promotional mail in an affordable, highly-targeted way... And the best part is, it's in partnership with an organization they trust – the USPS®. EDDM lets you flyer the town with...

July 26, 2017

Insource, Outsource or Hybrid…

Which mailing solution is right for your business?

Insourcing and outsourcing have traditionally been the only two choices for small businesses, but a combination of both — hybrid mail — is now in the mix. It’s no surprise that there are a lot of factors to consider when determining which...

June 29, 2017

Go Modern, Send Mail Webinar

A Closer Look at How Millennials Respond to Direct Mail

Tune in at 1:00PM EST on July 26, 2017

 

You know the typical stereotype: Millennials are digital natives, glued to their smartphones, and the only way for a marketer to reach them is through social media.  The truth is, Millennials...

June 20, 2017

New Features for NeoStats: Weight Break Reporting

NeoStats now does more than just track your postage spend by mail class and department. Version 3 has just launched, with many great new features. In addition to overall improved navigation and postage machine information, NeoStats now offers detailed weight break reporting on your mail...

June 20, 2017

Calling All Marketers! Get the Most Out of Informed Delivery

We talked about the benefits of Informed Delivery for recipients in our April blog post, but what about the advantages for mailers? The USPS is working on plans to create a dedicated Informed Delivery Campaign Portal, which will allow marketers sending physical mail to create, manage and even...

June 20, 2017

Celebrate Summer with Your Customers

Summertime NeoSlogans are available now! Did you know that personalized envelopes have higher mail open rates? Make sure you celebrate summer with your customers and let your envelopes do the talking with eye-catching new NeoSlogan designs on all of your mailings.

 

NeoSlogan offers a...

May 31, 2017

Father's Day & 4th of July NeoSlogans!

Are your mail pieces ready for the upcoming holidays? Our eye-catching new NeoSlogan designs for Father's Day and 4th of July will make them stand out from the rest. In fact, personalized envelopes have higher mail open rates! So, add a seasonal touch to your mailings and let your envelopes do...

May 24, 2017

USPS®: "The Original Social Network"

Mailboxes have officially gone digital. Well… sort of. A new proposal to the USPS would send text or email messages to recipients the moment mail arrives in their mailbox. It’s a patented service called Postal Notice. On top of providing critical arrival notice for important legal documents like...

May 23, 2017

A Penny for Your Postage?

According to Fortune.com, the Post Office aims to raise stamp prices by at least a penny after the reported quarterly loss of $562 million this past quarter. Though that number may seem daunting and there are countless reports about the state of the Postal Service®, here are some of the...

May 23, 2017

Two million signed up for USPS® Informed Delivery

In a May 22 press release recapping the first days of the National Postal Forum, the USPS® announced that two million people signed up for the new Informed Delivery service highlighted in our April blog post. As a quick reminder, it’s a free feature that lets registered customers view their...

May 23, 2017

"Look Mom, No Hands!"

Introducing Neotouch: Turnkey Mail Prep & Delivery

Imagine sending a batch of invoices without ever having to place a single stamp. Or maybe your customer prefers email... or even text... Anyone else have just one customer who prefers fax? That’s where Neotouch comes in. Today’s changing...

May 3, 2017

USPS® Eclipse Stamp Transforms When You Touch It

To honor the first solar eclipse in the contiguous Unites States since 1979, the USPS announced that they are releasing a first-of-its-kind stamp with special effects. It will be the first to feature thermochromic ink, which gives the stamp a unique transformative quality. The stamp initially...

May 3, 2017

Update on UPS® Saturday Delivery

There have been a few updates on UPS Saturday delivery since our last blog post on the topic. According to UPI, the UPS will serve 4,700 cities by the holiday shopping season to meet online shopping demand, and nearly 6,000 in 2018.

This planned expansion is expected to create more than 6,000...
May 3, 2017

The 25th Annual Stamp Out Hunger Food Drive by NALC & USPS®

On May 13, the United States Postal Service will team up with the National Association of Letter Carriers for their annual Stamp Out Hunger Food Drive – the nation’s largest single-day food drive. Letter carriers in more than 10,000 cities and towns across America will collect food donations...

May 3, 2017

Mother’s Day NeoSlogans Are Here!

Are your mail pieces ready for Mother’s Day? Our new NeoSlogan designs will make them stand out from the rest. In fact, personalized envelopes have higher mail open rates! So, be sure to give your mail pieces a seasonal touch in celebration of Mother’s Day on May 14… and let your envelopes do...

April 5, 2017

How to Make Profitable Postal Decisions Stat!

No matter the size of your business, access to information about your postal expenses can help you save money and make smarter mailing and shipping decisions. Imagine if you could easily identify the top postage spenders in your company by account or department and then charge back the cost....

April 5, 2017

Get the Most from Your Direct Mail

How to Deliver Direct Mail On Time and On Budget

When you consider that a direct mail piece is your calling card to a potential or existing client—sometimes the only chance you get to promote your business—it has to be perfect.  That means not only eliminating typos and address errors but...

April 5, 2017

Mobile Mail: Informed Delivery Rolling Out Nationwide

Author: Bill Bonato

Get a Sneak Peek at Your Mail Before it Arrives

Waiting for an important letter, contract or document? The U.S. Postal Service is gearing up for a nationwide rollout of its Informed DeliveryTM service. This ground-breaking new digital notification service offers a mobile preview of most...

February 27, 2017

The USPS® Delivers Confidence

The U.S. Postal Service delivered more than holiday posts and parcels last year, their deliveries included some business cheer with impressive statistics to back it up:

  • The USPS® surpassed its projections when it delivered more than 750 million packages during the 2016 holiday season.
  • On...
February 27, 2017

Uncover Cost and Time Savings Your Mailing Process

Understanding the demographics of your mail—what you mail and where you mail to—can help you uncover simple ways to save time and money. Here is a simple four-step process to get started.

Step one: Collect and sort your mailing and shipping postage data

  • Size
  • Weight
  • Class
  • Geographic...
February 27, 2017

Is Poor Data Quality Costing You Money?

According to the U.S. Postal Service, undeliverable as addressed (UAA) mail costs the Postal Service about $1.5 billion a year, and the mailing industry $20 billion. But the costs of inaccurate addresses are far greater. For example, a lost invoice impacts cash flow, and UAA direct mail leads to...

February 27, 2017

New Features, Cost Savings Add Value to PO Boxes

USPS PO Boxes
*Photo credit: USPS.com 

Did you know the USPS® just added new features to their PO Box service? Maintaining privacy, securing access, and separating business from personal mail are just some of the reasons small businesses get a USPS PO Box. Newly introduced features provide additional...

February 21, 2017

How to Reap Time and Cost Savings Starting Now!

There’s never been a better time to use a postage meter now that the USPS® has announced a reduction for the first time in nearly a century. Regardless of the type of mail or sort levels, meter owners will realize average savings of over 4%! But postage meters aside, there are even more...

December 20, 2016

Reach Up to 5,000 Customers Without a Mailing List

Author: Renee Bingling

Courtesy of the USPSOne of the pain points for business owners is finding cost-effective channels for reaching new customers and keeping in touch with existing ones. Small and medium businesses (SMB) are often challenged to find the time and money to build a quality mailing list consisting of the right customers....

December 20, 2016

Demystifying DIM Weight for 2017

Author: Contributed by Krish Iyer

Admittedly, DIM Weight policy is not the easiest comprehensible aspect of shipping. The recent DIM weight policy changes by major shipping carriers FedEx and UPS have further compounded the confusion surrounding DIM weight for shippers. Let us break-down the major 2017 DIM weight changes in...

November 30, 2016

FedEx, UPS Amend Money Back Guarantee Policies on Holiday Late Deliveries

Author: Renee Bingling

Usually, when a UPS or FedEx package is delivered after the guaranteed time, you are entitled to a refund credit for the shipping charges. Though these refunds are not automatic, but are only given upon request, customers are entitled to them under both carriers’ money back guarantee...

November 21, 2016

UPS® Changes DIM Policy to Align Closely with FedEx's

Author: Krish Iyer

Shippers now have another change to keep their thumb on for 2017.  UPS® recently announced a change to their DIM policy that more closely aligns with FedEx’s recent change to the measurement of Dimensional Weight.  Currently, both carriers use a calculation of length x width x height divided by...

November 21, 2016

Don't Overstuff Priority Mail Envelopes, Says USPS

Author: Renee Bingling

It may be very tempting during the holidays to overstuff your Priority Mail® envelopes, as after all the Post Office™ says “if it fits it ships”, right? That is quite a bit of a stretch of the Priority Mail catchphrase. The U.S. Postal Service® is reminding holiday shippers to resist the urge to...

November 17, 2016

Your Return and Exchange Policy is a Real Big Deal for Customers

Author: Renee Bingling

With over 40% of holiday purchases made online during 2015, it is no secret that the internet has become the new shopping mall. However, while customers are making more purchases online, they are also increasing their rate of returns and exchanges. Therefore, a concise, clear and  solid return...

November 4, 2016

Holiday Shipping Deadlines You Need to Know (Infographic)

Author: Renee Bingling

 

The holidays are associated with a substantial increase in business revenue and particularly package volume. According to Channel Advisor, 74% of retailers depend on the season for more than 20% of sales”. While the holiday season presents a major opportunity to maximize revenue, one of the...

November 2, 2016

[Updated] Postal Service Rate Changes Went Into Effect January 2017

Author: Renee Bingling

The U.S. Postal Service® announced new rates for both mailing and shipping services effective January 22, 2017. The new rates affected First-Class Mail, Standard Mail, Periodical products, Package Service products and Special Services.

We've provided a summary of the changes below. For more...

October 26, 2016

USPS® Files Notice to Increase the Price of Flat Rate® Shipping

Author: Renee Bingling

Courtesy of the USPSFollowing the request to increase the prices of First-Class Mail® stamps, the U.S. Postal Service® has filed another notice with the Postal Regulatory Commission (PRC). In a notice dated Wednesday, October 19, 2016, the Postal Service® has requested approval to raise shipping prices after the...

October 18, 2016

The Postal Service® Files Notice to Increase the Price of Stamps

Author: Renee Bingling

At the end of the holiday mailing season, you could see increases in the price of stamps. Citing its vulnerable financial condition and the uncertain outcome for postal reform legislation by Congress, the United States Postal Service (USPS®) has recently filed notice with the Postal Regulatory...

October 18, 2016

U.S. Postal Service® Releases 2016 Holiday Shipping Deadlines

Author: Renee Bingling

Grab your pen and get ready to mark your calendar, the U.S Postal Service® has released its holiday shipping deadlines.  In addition to the already announced FedEx® and UPS® rates, you can finally put a cap on the major holiday shipping deadlines you need to know. 

You may be thinking “It’s not...

October 17, 2016

The Holiday Shipping Guide for Small Businesses

How to Manage Increasing Package Volume and Customer Expectations

No time of the year is more critical for retailers than the holidays. Research by the National Retail Federation shows that the stakes are high as more than 40% of holiday purchases are made online. While the holiday season...

October 4, 2016

New USPS® Flat Rate Boxes for Shipping Valuables

Author: Renee Bingling

 

If you’ve ever had to pack and ship a laptop, tablet, or phone, then you know the anxiety of hoping it gets to its destination securely. You can now breathe a sigh of relief, as the U.S. Postal Service™ now offers business customers the new Priority Mail Flat Rate® Precious Cargo Boxes™,...

October 4, 2016

Four Traits of High Performing Small Businesses

Author: Renee Bingling

It is a matter of looking at the glass half-full, instead of half-empty. While much of the focus has been on the 50 percent failure rate of small businesses, there is the other half that we can learn from. America’s best interest lies in encouraging and promoting the success of small business,...

September 13, 2016

UPS Announces Early 2017 Rate Increase

Author: Renee Bingling

Your United Parcel Service® delivery will soon cost a bit more. The company announced that customers will soon see a standard 4.9% increase on its daily rates for U.S. Ground Service and U.S. Air and International Services.  The 4.9% increase will also affect Air Freight rates within and...

August 30, 2016

Redirect Your Mail with USPS® Package Intercept®

Author: Renee Bingling

USPS®’s commercial customers who need to have their mail piece sent through the Postal Service™intercepted or redirected, can now do so. Domestic shipments that haven’t yet been delivered or released for delivery can be intercepted with the Package Intercept Service®.

Customers can redirect...

August 30, 2016

On Your Mark, Get Set, Go Digital

Author: Renee Bingling

Post Olympics Lessons for Winning in the Digital Age

The dust has settled, champions were crowned, records were smashed and legacies were sealed. More than 11,000 athletes from 207 countries descended on Rio, Brazil to battle for gold before 3.6 billion eyes. However, what many of the 3.6...

August 30, 2016

You Can Now Supersize Your Mailbox

Author: Renee Bingling

If you’ve ever had your packages stolen or damaged, or even came home to failed delivery notices, you’ll be happy with this news. Cue the music and let’s celebrate! The United States Postal Service® has rolled out its next generation of supersized curbside mailboxes.

 

“The mailbox in use...
August 1, 2016

U.S. Postal Service® Expands Mail Service to Cuba

Author: Renee Bingling

 

Thanks to the U.S. Postal Service you now have more direct mailing options from the U.S. to Cuba. Following the historical resumption of direct mail service to Cuba in March, the USPS has now expanded its Priority Mail International® (PMI) service to the Caribbean nation. Starting on May...

August 1, 2016

Santa Has Started His Holiday Planning and So Should You

Author: Renee Bingling

 

We now know Santa’s secret to flawlessly pulling off all his holiday deliveries in just one night. It’s pretty simple! While we are sipping lemonade and enjoying our lazy summer days, Santa has already started planning. He has learned that with a well laid out game plan, you will be better...

August 1, 2016

Go Digital: Reimagine Your Workforce

Author: Renee Bingling

Your most recently hired employee or colleague may not necessarily have two hands and feet. Don’t panic! It’s not the apocalypse coming to get us humans. A recent study by consulting firm Accenture is challenging you to reimagine your workforce consisting of humans and smart technology working...

July 1, 2016

USPS® is One Step Closer to Postal Reform

Author: Renee Bingling

 

Following the release of the 2016 Second Quarter Financials by the United States Postal Service® (USPS), Postmaster General, Megan Brennan again called on Congress for “prudent legislative reform”. Recently, a bipartisan discussion draft of postal reform legislation was introduced by The...

July 1, 2016

Businesses: Go Digital to Get Ahead

Author: Renee Bingling

The days of treating digital technologies as just fringe benefits, as opposed to being core business components are long over. A wide range of industries have already experienced game-changing digital disruption, which has led businesses to either adapt and thrive, or die. Businesses of all...

July 1, 2016

Canadian Postal Strike Called Off

Author: Renee Bingling

Businesses that mail or ship from the U.S. to Canada can now breathe a sigh of relief, as an imminent strike by Canadian Postal Service workers have been called off.  Regular mailing service between Canada and the U.S. was threatened, following a contract dispute which ended in grid-lock between...

May 31, 2016

UPS® Raises Delivery Game – Offers Live Tracking

Author: Renee Bingling

 UPS® knows that Americans are really, really tired of waiting around for the delivery guy. In an era where customers can track their pizza delivery; locate the nearest Uber and follow its journey until pick-up, customers have simply come to expect convenience and visibility. UPS has up the...

May 31, 2016

Are you Still Using Those Cards to Send Certified Mail?

Author: Renee Bingling

Are you still using those cards to send your certified mail? Why not get the assurance and proof that your important documents have been received, right on your desktop? Plus, it costs less!

Increasingly, small, medium and large enterprises are moving to electronic return receipts, a...

May 31, 2016

USPS Reports Revenue Bump, Braces for 2B Loss

Author: Renee Bingling

The second fiscal quarter of 2016 held some good news for the U.S. Postal Service (USPS) - operating revenue increased for the fourth straight year! So while a 4.7% revenue increase is good news on the surface, the USPS top management is not exactly jumping for joy. According to the Federal...

May 4, 2016

USPS® Mobile Service Gives Marketers an Edge

Author: Bill Bonato

The U.S. Post Office (USPS) is getting in the digital game with Informed DeliveryTM, a notification service that sends emails to customers with images of the mail they’ll find in their mailbox each day. 

Megan J. Brennan, Postmaster General and Chief Executive Officer of the Postal Service,...

May 3, 2016

Simplify the Preparation of Customer Communications

Author: Katie Conigliaro

New! Neopost has launched OMS-500, a browser-based software solution that allows users to manage important customer communications easily and securely in different media.  OMS-500 gives you complete control over print and digital document delivery at a time when organizations of all sizes...

March 31, 2016

Boldly Broadcast Your Brand Message on Every Envelope

Author: Bill Bonato

In the category of “Did you know?” there are several easy ways to make bold, branded statements on your First-Class Mail and Standard Mail letters and postcards. Imagine your logo, brand image or trademark officially “stamping” your mail! Use it to broaden your reach, celebrate a milestone or...

March 7, 2016

USPS® To Reduce Postal Rates?

Author: Bill Bonato

The U.S. Postal Service (USPS®) is set to reduce First-Class Mail prices by 4.3 percent on Sunday, April 10, 2016. The reduction comes with the expiration of legislation that imposed an exigent surcharge for mailing products and services for two years to help the USPS manage financial...

February 22, 2016

USPS® Delivers First Quarter Profit

Author: Bill Bonato

Driven by a strong 2015 holiday shipping season which saw shipping and package revenue increase by 13.5%, the U.S. Postal Service reported a $307 million profit between October and December of 2015, as compared to a $754 million loss the previous year. But, postal officials cautioned at a press...

November 23, 2015

U.S. Postal Service bracing for 15.5 billion pieces of holiday mail

Author: Judy Wolf

Holiday shipping is the busiest season for the USPS and the major carriers.  The USPS has forecasted 15.5 billion pieces of mail will be sent including both letters and packages.  FedEx is predicting a 12.4% increase in shipping volume from Black Friday to Christmas Eve. The takeaways from these...

November 23, 2015

"Co-opetition" a win for the USPS, private carriers and consumers.

Author: Judy Wolf

Co-opetition, a new word used in the mailing and shipping industry, means cooperating with your competition to better serve consumers and ultimately, improve your bottom line.

Today, co-opetition is seen in the partnership of the US Postal Service (USPS), delivering  Amazon’s online purchases...

October 27, 2015

A Decision Tree: Which items require the IM®pb?

Author: Judy Wolf

As of January 2015, the United States Postal Service requires that all packages have a tracking barcode. That sounds simple, but which items are considered packages? Do you qualify packages by weight or by thickness? Do envelopes being sent Priority Mail count? All these questions are answered...

October 20, 2015

3D Printing Possibilities for USPS

Author: Judy Wolf

The US Postal Service Office of Inspector General (OIG) just released a new White Paper that encourages the USPS to “associate itself with 3D printing in the minds of the public." 3D printing has become a key part of strategic plans by other logistic companies including UPS. The postal...

September 24, 2015

FedEx to raise fuel surcharges for second time in 2015

Author: Bill Bonato

FedEx is adjusting its fuel surcharge again, just in time for the holiday shipping season. Effective November 2, 2015, fuel surcharges for FedEx Express and FedEx Ground will change resulting in Express/International increases of 1.5-1.75%, and Ground increases of .5-1.0%. The rate...

September 21, 2015

Neopost Saves Make-A-Wish Volunteer’s Time

Author: Judy Wolf

Most non-profits utilize teams of volunteers to help with the time consuming stuffing of envelopes for mass fundraising mailings, but Make-A-Wish decided that it was worth spending the money and save volunteers’ time to work with a Neopost Folder/Inserter. With the machine stuffing envelopes...

September 19, 2015

UPS Floats Proposal for “Rethinking Mailbox Access”

Author: Judy Wolf

The USPS is the only authorized organization with access to all US mailboxes across the country. That’s why when Amazon delivers packages on  Sundays it’s the USPS driver that delivers it to you; to your mailbox. Now that the mailing mix has changed significantly to include almost more packages...

August 19, 2015

The Internet of Postal Things

Author: Judy Wolf

Imagine ordering groceries and having them delivered to a mailbox that signs for them, monitors and controls temperature to prevent spoilage, and alerts you that your food has been safely delivered. Meet the connected mailbox.

Sounds like something George Jetson and his family might have,...

July 27, 2015

The Latest Technology in Mailing and Shipping

Author: Judy Wolf

Everyday a new article appears about a company who’s created innovative software that will let you see your mail online before having it sent to your home mail box, or an article on how the US Postal service is getting into the grocery delivery business. The increase in online shopping has...

July 20, 2015

Why Every Office Should Have a Postage Meter

Author: Katie Conigliaro

When it comes to mailing, there is no greater productivity aid than a postage meter. As well as giving access to postal discounts for stamped mail, a postage meter reduces the time it takes to get mail out of the door and on its way to your customers.

Postage meters automate several key steps...

July 17, 2015

What's Going to Happen to Saturday Delivery?

Author: Judy Wolf

It was in 2010 when the Postal Service began to lay out plans for reforms to reduce costs and become financially healthier while adapting more digital less expensive technology. One of the most controversial reforms proposed was the elimination of Saturday mail delivery.

Now, five years later,...

July 15, 2015

New Rural Postal Act

Author: Judy Wolf

With the media's attention focused on new mailing technology innovations, such as parcel lockers for urban dwellers, rural residents are being overlooked for new innovations and improvements in basic delivery services from the USPS.

“Mail is a critical lifeline in rural America, and all North...

July 14, 2015

Connecting With Customers to Make Them Happy

Author: Katie Conigliaro

Today, companies employ a variety of methods to connect with customers, suppliers and employees, including email, web links, social media, mobile, voice and printed communications.

The channel, or combination of channels, you choose will depend on a number of factors, such as your own document...

July 7, 2015

Signs and Symptoms of Inefficient Document Processes

Author: Katie Conigliaro

Inefficient document processes are stressful.

The speed and accuracy with which you process invoices, contracts, statements, reminders, marketing material and other customer communications can have a major impact on everything from cash flow, new business generation, to brand perception and customer satisfaction. In many businesses the...

June 22, 2015

Mission to Save the Post Office

Author: Judy Wolf

America's Toughest Turnaround: Megan Brennan's Mission To Save The Postal Service 

 

In the spacious corner office on the 10th floor of the U.S. Postal Service headquarters in Washington, D.C. hangs a framed portrait of Benjamin Franklin, America’s first Postmaster General. His eyes appear to...

June 22, 2015

Another Way USPS Improves Service

Author: Judy Wolf

Mobile Milestone

 

The Postal Service has deployed more than 200,000 Mobile Delivery Devices (MDDs), an important milestone for a program that makes it easier for customers to know where their packages are.

The 200,000th device was one of several deployed to the Craig, MO, Post...

May 19, 2015

Video: Watch Us Deliver

Author: Judy Wolf

Here’s the US Postal Service’s “Spring/Summer” commercial, unveiled at the National Postal Forum in Anaheim CA. 

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May 12, 2015

DM News asks: "What if the Postal Service Reemerged as a Digital Startup?"

Author: Judy Wolf

Direct Marketing News recently asked an interesting question: What if the Postal Service Reemerged as a Digital Startup? ...

What if the U.S. Postal Service and its new CMO, former tech boss Jim Cochrane, can't find some way to reposition themselves with a digital flair? But first, check out...

May 8, 2015

The Postal Service's Amazing Transformation Continues

Author: Bill Bonato

Worried about the US Postal Service? Don't be. CNBC’s Morgan Brennan takes a look at the Postal Service’s amazing transformation, adapting with the times to provide world-class service with amazing new upgrades such as a new hi-tech fleet geared toward same-day delivery. And much more... watch...

May 7, 2015

Video: California startup to offer “World’s First True Smart Mailbox"

Author: Judy Wolf

GATE uses a local network to know exactly when the mail is going to be delivered each day, and notifies you from your phone, your social media, or even when you walk by the base station in your home.

GATE is made up of two main parts—the Mailbox Unit and the Home unit.

Two optional units, a...

May 5, 2015

Breathing Room In Your Budget – Reduce Postage Costs

Author: Judy Wolf

This article,  which appears in the May issue of Mailing Technology Magazine, is designed to be a high level resource guide on different ways to save money around mail. With all of the programs offered by the USPS, it can be daunting to know if you are capturing all of the savings...

May 4, 2015

The Curious Ups and Downs of Mail Volume Declines

Author: Judy Wolf

The following article, published by the USPS Office of Inspector General, describes the nuances of fluctuating mail volume...


The Midwest is the nation’s “breadbasket.” New England has its Patriots. Appalachia loves its bluegrass music. And it never rains in Southern California. We all...

May 1, 2015

Why USPS Cost-Cutting Doesn't Always Make Sense

Author: Judy Wolf

The USPS has plans to install curbside and cluster mailboxes in neighborhoods as a cost saving measure.  A report from the USPS Office of Inspector General (OIG) shows consumers do not like the idea. 

If your mail delivery was moved to a locked box, how would you react?

The OIG, working with InfoTrends, surveyed 5,000 households across the country. The survey...

April 24, 2015

Answers to Common Postal Questions

Author: Judy Wolf

The following summarizes answers to the most frequently asked questions about Priority Mail and Priority Mail Express.

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