Blog: News You Can Use

June 5, 2018

Answers to Common Mailing & Shipping Questions

We receive lots of questions about United States Postal Service® mailing and shipping services, products and postal operations changes, so we’ve compiled the most accurate and in-demand postal information all in one convenient place.

Print it out and keep it right by your postage meter. Your...

May 2, 2018

Celebrate with Us: National Postal Forum '18

Author: Caroline McManus

 

We look forward to seeing you in beautiful San Antonio, Texas!

Get a front row seat to the new shipping and mailing software and solutions we are rolling out this year and take this opportunity to speak to a product specialist. Our USPS mailing specialist Patrick Mango will be answering...

May 2, 2018

UPS ® Rolls Out Discounts with My Choice Deals ®

Author: Caroline McManus

Discount shopping gets a new platform and a fresh face with UPS My Choice® Deals, a Groupon-like site that offers over 500 discounts and deals on restaurants, clothing, events and more. This pivot by shipping giant UPS promotes UPS’s My Choice membership with its first non-shipping perk.

UPS...

April 10, 2018

Amp Up Your Direct Mail with Digital

Author: Caroline McManus

In the category of cool, last year the USPS introduced the Informed Delivery (ID) an optional digital notification service that gives residents in 31,000 zip codes nationwide a digital preview of their household’s mail. In the category of cooler: USPS has beefed up the preview, giving business...

April 6, 2018

Go On, Expect Your Delivery!

Author: Cheryl Balance

You know that feeling you get when you’re expecting an important package, but you can’t wait around for it to arrive?

Soon you won’t have to worry or wait. The USPS® is expanding its test of Expected Delivery (ExD), a new feature that gives a two-hour estimated delivery time frame for some...

December 1, 2017

It’s Not Too Late to Track Your 2017 Postage Expenses with NeoStats

With 30% off, we’ll help your budget, too

 

Your 2017 Postage Expense Report is Just a Few Clicks Away

NeoStats allows you to track your postage meter expenses right from your computer. When you sign up for NeoStats from MyNeopost.com, your expense reports are automatically populated with...

November 28, 2017

2018 USPS® Rate Change FAQs

Answers to Common USPS® Rate Change Questions

Postal rate change can be stressful for any business. Knowing what to expect is the first step in being prepared for when the next update occurs. Download this quick guide, Postal Rate Change FAQs: Reasons for the USPS® Rate Change and How to...
November 1, 2017

Prepare for Tax Season with NeoReceipts

With tax season quickly approaching and so little time to get organized, receipt management is crucial. Wouldn’t it be great to manage all your receipts in one central location available to you anytime, anywhere? NeoReceipts by Shoeboxed is the answer.

You can rest assured that with our robust...

November 1, 2017

USPS® Proposed January Rate Change

On Friday, October 6, 2017, the United States Postal Service® (USPS®) submitted their proposed rate change cases for both the Market Dominant and Competitive product price lists to the Postal Regulatory Commission (PRC), both with an intended effective date of Sunday, January 21, 2018 at...

October 31, 2017

NeoStats Now Reports NeoShip Activity

NeoStats does more than just track your postage spend by mail class, NeoStats Enhanced offers detailed weight break reporting, postage spend by department, and now reporting on your shipments through NeoShip.

NeoStats Enhanced: One-Stop Mailing and Shipping Reporting

With NeoStats Enhanced you...

October 23, 2017

Modern Mail for Marketers: Virtual Reality

In a recent blog post, we released an overview of modern mailing technologies that we're covering in the months to come, inspired by the Irresistible Mail site from the USPS®. This month's topic is virtual reality.

On the surface, virtual reality is immersive, interactive and truly exhilirating...

October 2, 2017

Webinar: How to Use NeoStats & NeoSlogan

Make the Most of Your Meter with This Free Toolkit

 

Did you know that your meter comes with access to NeoStats and NeoSlogan?

NeoStats and NeoSlogan are digital applications that help you make the most of your IM- IN- or IS- meter. NeoStats offers easy postage expense reporting right from...

September 28, 2017

Improved Email For USPS Tracking Notifications

Author: Pat Mango, Manager, Postal Relations

The Postal Service is improving the tracking notifications that customers receive by email. The emails feature a new, user-friendly design that uses less text and more visuals. The emails also include icons that allow customers to quickly see when:

  • A package is scheduled for delivery
  • Updates...
August 15, 2017

The Stamp Price Power Play

We talked about the Postal Service’s rules for raising stamp prices in our recent blog post, A Penny for Your Postage?, but here’s a quick refresher: As it stands, the USPS can only raise stamp prices with the rate of inflation. But, the USPS is asking for more freedom to raise the stamp price...

August 15, 2017

Get rewarded with FedEx

Join for the discounts. Stay for the rewards. 

You’re invited to enroll in the FedEx Advantage® program and enjoy discounts of up to 26%† on FedEx® services. After enrolling for discounts, you’ll have the opportunity to join My FedEx Rewards and earn gift cards and brand-name merchandise...

June 29, 2017

Go Modern, Send Mail Webinar

A Closer Look at How Millennials Respond to Direct Mail

Tune in at 1:00PM EST on July 26, 2017

 

You know the typical stereotype: Millennials are digital natives, glued to their smartphones, and the only way for a marketer to reach them is through social media.  The truth is, Millennials...

June 20, 2017

Calling All Marketers! Get the Most Out of Informed Delivery

We talked about the benefits of Informed Delivery for recipients in our April blog post, but what about the advantages for mailers? The USPS is working on plans to create a dedicated Informed Delivery Campaign Portal, which will allow marketers sending physical mail to create, manage and even...

May 31, 2017

Father's Day & 4th of July NeoSlogans!

Are your mail pieces ready for the upcoming holidays? Our eye-catching new NeoSlogan designs for Father's Day and 4th of July will make them stand out from the rest. In fact, personalized envelopes have higher mail open rates! So, add a seasonal touch to your mailings and let your envelopes do...

May 23, 2017

A Penny for Your Postage?

According to Fortune.com, the Post Office aims to raise stamp prices by at least a penny after the reported quarterly loss of $562 million this past quarter. Though that number may seem daunting and there are countless reports about the state of the Postal Service®, here are some of the...

May 23, 2017

Two million signed up for USPS® Informed Delivery

In a May 22 press release recapping the first days of the National Postal Forum, the USPS® announced that two million people signed up for the new Informed Delivery service highlighted in our April blog post. As a quick reminder, it’s a free feature that lets registered customers view their...

May 23, 2017

"Look Mom, No Hands!"

Introducing Neotouch: Turnkey Mail Prep & Delivery

Imagine sending a batch of invoices without ever having to place a single stamp. Or maybe your customer prefers email... or even text... Anyone else have just one customer who prefers fax? That’s where Neotouch comes in. Today’s changing...

May 3, 2017

Update on UPS® Saturday Delivery

There have been a few updates on UPS Saturday delivery since our last blog post on the topic. According to UPI, the UPS will serve 4,700 cities by the holiday shopping season to meet online shopping demand, and nearly 6,000 in 2018.

This planned expansion is expected to create more than 6,000...
May 3, 2017

Visit Neopost USA at the National Postal Forum

Vinnie DeAngelis, our Vice President of Postal Relations and Shipping Product Management, will represent Neopost USA at the National Postal Forum in Baltimore, MD, on May 21-24 during a presentation with USPS® leaders about the benefits of Informed Delivery from industry and consumer...

May 3, 2017

The 25th Annual Stamp Out Hunger Food Drive by NALC & USPS®

On May 13, the United States Postal Service will team up with the National Association of Letter Carriers for their annual Stamp Out Hunger Food Drive – the nation’s largest single-day food drive. Letter carriers in more than 10,000 cities and towns across America will collect food donations...

April 5, 2017

Get the Most from Your Direct Mail

How to Deliver Direct Mail On Time and On Budget

When you consider that a direct mail piece is your calling card to a potential or existing client—sometimes the only chance you get to promote your business—it has to be perfect.  That means not only eliminating typos and address errors but...

April 5, 2017

The New Must Have App for Quickbooks Users

Author: Bill Bonato

Preparing invoices manually takes tons of time every month. Imagine if you could automatically send invoices at the touch of a button, whether by regular mail or email. Or both. That's right, never touch another invoice by hand, even the ones that go out by regular mail. That's the pitch for...

February 27, 2017

Uncover Cost and Time Savings Your Mailing Process

Understanding the demographics of your mail—what you mail and where you mail to—can help you uncover simple ways to save time and money. Here is a simple four-step process to get started.

Step one: Collect and sort your mailing and shipping postage data

  • Size
  • Weight
  • Class
  • Geographic...
December 20, 2016

Reach Up to 5,000 Customers Without a Mailing List

Author: Renee Bingling

Courtesy of the USPSOne of the pain points for business owners is finding cost-effective channels for reaching new customers and keeping in touch with existing ones. Small and medium businesses (SMB) are often challenged to find the time and money to build a quality mailing list consisting of the right customers....

December 20, 2016

Demystifying DIM Weight for 2017

Author: Contributed by Krish Iyer

Admittedly, DIM Weight policy is not the easiest comprehensible aspect of shipping. The recent DIM weight policy changes by major shipping carriers FedEx and UPS have further compounded the confusion surrounding DIM weight for shippers. Let us break-down the major 2017 DIM weight changes in...

November 30, 2016

FedEx, UPS Amend Money Back Guarantee Policies on Holiday Late Deliveries

Author: Renee Bingling

Usually, when a UPS or FedEx package is delivered after the guaranteed time, you are entitled to a refund credit for the shipping charges. Though these refunds are not automatic, but are only given upon request, customers are entitled to them under both carriers’ money back guarantee...

November 21, 2016

UPS® Changes DIM Policy to Align Closely with FedEx's

Author: Krish Iyer

Shippers now have another change to keep their thumb on for 2017.  UPS® recently announced a change to their DIM policy that more closely aligns with FedEx’s recent change to the measurement of Dimensional Weight.  Currently, both carriers use a calculation of length x width x height divided by...

November 21, 2016

Don't Overstuff Priority Mail Envelopes, Says USPS

Author: Renee Bingling

It may be very tempting during the holidays to overstuff your Priority Mail® envelopes, as after all the Post Office™ says “if it fits it ships”, right? That is quite a bit of a stretch of the Priority Mail catchphrase. The U.S. Postal Service® is reminding holiday shippers to resist the urge to...

November 17, 2016

Your Return and Exchange Policy is a Real Big Deal for Customers

Author: Renee Bingling

With over 40% of holiday purchases made online during 2015, it is no secret that the internet has become the new shopping mall. However, while customers are making more purchases online, they are also increasing their rate of returns and exchanges. Therefore, a concise, clear and  solid return...

November 4, 2016

Holiday Shipping Deadlines You Need to Know (Infographic)

Author: Renee Bingling

 

The holidays are associated with a substantial increase in business revenue and particularly package volume. According to Channel Advisor, 74% of retailers depend on the season for more than 20% of sales”. While the holiday season presents a major opportunity to maximize revenue, one of the...

November 2, 2016

[Updated] Postal Service Rate Changes Went Into Effect January 2017

Author: Renee Bingling

The U.S. Postal Service® announced new rates for both mailing and shipping services effective January 22, 2017. The new rates affected First-Class Mail, Standard Mail, Periodical products, Package Service products and Special Services.

We've provided a summary of the changes below. For more...

October 26, 2016

USPS® Files Notice to Increase the Price of Flat Rate® Shipping

Author: Renee Bingling

Courtesy of the USPSFollowing the request to increase the prices of First-Class Mail® stamps, the U.S. Postal Service® has filed another notice with the Postal Regulatory Commission (PRC). In a notice dated Wednesday, October 19, 2016, the Postal Service® has requested approval to raise shipping prices after the...

October 18, 2016

The Postal Service® Files Notice to Increase the Price of Stamps

Author: Renee Bingling

At the end of the holiday mailing season, you could see increases in the price of stamps. Citing its vulnerable financial condition and the uncertain outcome for postal reform legislation by Congress, the United States Postal Service (USPS®) has recently filed notice with the Postal Regulatory...

October 18, 2016

U.S. Postal Service® Releases 2016 Holiday Shipping Deadlines

Author: Renee Bingling

Grab your pen and get ready to mark your calendar, the U.S Postal Service® has released its holiday shipping deadlines.  In addition to the already announced FedEx® and UPS® rates, you can finally put a cap on the major holiday shipping deadlines you need to know. 

You may be thinking “It’s not...

October 17, 2016

The Holiday Shipping Guide for Small Businesses

How to Manage Increasing Package Volume and Customer Expectations

No time of the year is more critical for retailers than the holidays. Research by the National Retail Federation shows that the stakes are high as more than 40% of holiday purchases are made online. While the holiday season...

October 12, 2016

Here's Our Planning Timeline for Seamless Holiday Shipping

Author: Renee Bingling

For many businesses, shipping can either make or break their holiday season. Customer satisfaction depends just as much on the shipping esperience, just as much as it does on the quality or affordability of your product or service. Amid the chaos of the holiday season, advanced planning will go...

October 4, 2016

New USPS® Flat Rate Boxes for Shipping Valuables

Author: Renee Bingling

 

If you’ve ever had to pack and ship a laptop, tablet, or phone, then you know the anxiety of hoping it gets to its destination securely. You can now breathe a sigh of relief, as the U.S. Postal Service™ now offers business customers the new Priority Mail Flat Rate® Precious Cargo Boxes™,...

September 21, 2016

FedEx® Announces 2017 Rates, Lowers Dimensional Threshold

Author: Renee Bingling

The shipping industry knows this story well – parcel shipping giants, UPS® and FedEx® increase their rates in lock-step. This time however, there are some noteworthy changes. UPS began this year's trend by announcing their annual General Rate Increase (GRI) a little earlier than expected and...

September 13, 2016

UPS Announces Early 2017 Rate Increase

Author: Renee Bingling

Your United Parcel Service® delivery will soon cost a bit more. The company announced that customers will soon see a standard 4.9% increase on its daily rates for U.S. Ground Service and U.S. Air and International Services.  The 4.9% increase will also affect Air Freight rates within and...

August 30, 2016

You Can Now Supersize Your Mailbox

Author: Renee Bingling

If you’ve ever had your packages stolen or damaged, or even came home to failed delivery notices, you’ll be happy with this news. Cue the music and let’s celebrate! The United States Postal Service® has rolled out its next generation of supersized curbside mailboxes.

 

“The mailbox in use...
August 1, 2016

U.S. Postal Service® Expands Mail Service to Cuba

Author: Renee Bingling

 

Thanks to the U.S. Postal Service you now have more direct mailing options from the U.S. to Cuba. Following the historical resumption of direct mail service to Cuba in March, the USPS has now expanded its Priority Mail International® (PMI) service to the Caribbean nation. Starting on May...

August 1, 2016

Go Digital: Reimagine Your Workforce

Author: Renee Bingling

Your most recently hired employee or colleague may not necessarily have two hands and feet. Don’t panic! It’s not the apocalypse coming to get us humans. A recent study by consulting firm Accenture is challenging you to reimagine your workforce consisting of humans and smart technology working...

July 1, 2016

USPS® is One Step Closer to Postal Reform

Author: Renee Bingling

 

Following the release of the 2016 Second Quarter Financials by the United States Postal Service® (USPS), Postmaster General, Megan Brennan again called on Congress for “prudent legislative reform”. Recently, a bipartisan discussion draft of postal reform legislation was introduced by The...

July 1, 2016

Minor Adjustments to Some USPS® Rates in August

Author: Renee Bingling

The Postal Regulatory Commission has authorized the United States Postal Service (USPS®) to increase prices for a limited number of market dominant products within the First-Class Mail® Parcel class. The increase will be effective August 28, but not to worry as it only applies to First Class...

July 1, 2016

Businesses: Go Digital to Get Ahead

Author: Renee Bingling

The days of treating digital technologies as just fringe benefits, as opposed to being core business components are long over. A wide range of industries have already experienced game-changing digital disruption, which has led businesses to either adapt and thrive, or die. Businesses of all...

July 1, 2016

Canadian Postal Strike Called Off

Author: Renee Bingling

Businesses that mail or ship from the U.S. to Canada can now breathe a sigh of relief, as an imminent strike by Canadian Postal Service workers have been called off.  Regular mailing service between Canada and the U.S. was threatened, following a contract dispute which ended in grid-lock between...

May 31, 2016

UPS® Raises Delivery Game – Offers Live Tracking

Author: Renee Bingling

 UPS® knows that Americans are really, really tired of waiting around for the delivery guy. In an era where customers can track their pizza delivery; locate the nearest Uber and follow its journey until pick-up, customers have simply come to expect convenience and visibility. UPS has up the...

May 31, 2016

Are you Still Using Those Cards to Send Certified Mail?

Author: Renee Bingling

Are you still using those cards to send your certified mail? Why not get the assurance and proof that your important documents have been received, right on your desktop? Plus, it costs less!

Increasingly, small, medium and large enterprises are moving to electronic return receipts, a...

May 31, 2016

USPS Reports Revenue Bump, Braces for 2B Loss

Author: Renee Bingling

The second fiscal quarter of 2016 held some good news for the U.S. Postal Service (USPS) - operating revenue increased for the fourth straight year! So while a 4.7% revenue increase is good news on the surface, the USPS top management is not exactly jumping for joy. According to the Federal...

May 18, 2016

Major Shippers Increase Large Packages’ Surcharge

Author: Renee Bingling

Following FedEx’s announcement that it will lower the large package size threshold for its handling surcharges; UPS has now stated that it will follow suit. What this means is that come June, you can expect an extra charge of $10.50 on packages with the longest side exceeding 48 inches, instead...

May 4, 2016

NeoShip PLUS Makes Shipping Easier Than Ever

Author: Renee Bingling

More than one million packages were shipped last year using NeoShip technology. Already a simple, powerful tool, enhanced benefits make NeoShip PLUS the go-to solution for all of your shipping requirements.

Check out the features that come with NeoShip PLUS:

  • Eliminates the need for manual...
May 3, 2016

Simplify the Preparation of Customer Communications

Author: Katie Conigliaro

New! Neopost has launched OMS-500, a browser-based software solution that allows users to manage important customer communications easily and securely in different media.  OMS-500 gives you complete control over print and digital document delivery at a time when organizations of all sizes...

January 25, 2016

USPS® January Rate Change Impacts Shipping

Author: Judy Wolf

Neopost USA held a webinar sharing details on all you need to know to be sure your business was ready for the January 2016 rate change. Here are the key take-aways: 

  • The average shipping service price increased 9.5%
  • The average rate increase for Priority Mail products was 9.8%
  • The average...
January 25, 2016

FedEx® and UPS® Have Their Own Rate Changes

Author: Judy Wolf

FedEX and UPS rate change

UPS® shipping rates increased on December 28, 2015 to support ongoing expansion and capabilities enhancements. FedEx® rate increases went into affect Nov. 2 2015 and January 4, 2016. Multiple FedEx Services were impacted and details are available on their web site's homepage.

These parcel...

October 27, 2015

Uber Starts Same-Day Package Delivery Service

Author: Judy Wolf

Uber is giving rides to more than passengers with a delivery service just announced called UberRush. The same-day delivery service will use Uber’s existing 200,000 drivers to deliver packages and other goods in New York, Chicago and San Francisco. This latest entry into the package delivery...

October 20, 2015

DIM Weight Resources Just in Time for the Holiday Shipping Season

Author: Katie Conigliaro

Confused about DIM weight pricing? Not to worry, www.DimWeightResources.com is full of resources to help you take the load off DIM weight.

The DIM website makes it easy for shippers to calculate the best possible shipping rates and prepare to neutralize surcharges likely to be implemented...

October 20, 2015

USPS® Proposes Rate Change for January 2016

Author: Bill Bonato

Businesses hoping for a breather after the holiday rush are now preparing for a potential postal rate change. On Friday, October 16, the United States Postal Service filed notice with the Postal Regulatory Commission for a proposed price increase to go into effect January 17, 2016. 

The good...

August 27, 2015

The Delivery Revolution in Your Neighborhood

Author: Judy Wolf

We are living in the age of the “delivery revolution.” Businesses are positioning themselves to deliver goods where and when customers want them. Order nearly anything anywhere and the Postal Service can deliver the item in a reasonable timeframe at a reasonable price.  I received an...

July 27, 2015

The Latest Technology in Mailing and Shipping

Author: Judy Wolf

Everyday a new article appears about a company who’s created innovative software that will let you see your mail online before having it sent to your home mail box, or an article on how the US Postal service is getting into the grocery delivery business. The increase in online shopping has...

June 22, 2015

Making DIM pricing Work for You

Author: Judy Wolf

Online retailers were dealt a blow this winter when UPS and FedEx added dimensional weight pricing to calculate shipping costs for parcels under 3 cubic feet. DIM pricing is expected to affect about 30% of packages handled by the major carriers, with shipping rates expected to rise up to 25% on...

June 22, 2015

USPS to Delivery Groceries in NYC

Author: Judy Wolf

The U.S. Postal Service filed a statement with the Postal Regulatory Commission on Thursday saying it “intends to expand the Customized Delivery market test to the New York City metropolitan area, on or shortly after June 29, 2015.” The USPS market test of grocery delivery on behalf of Amazon...

May 28, 2015

Are You Ready for the May 31 Rate Change?

Author: Judy Wolf

At todays webinar we will provide the latest information on the postal rate increase including details on what will change and what will stay the same, and how that will affect your mailing and shipping processes.

There’s lots of good news with this Rate Change. Here are a few of the topics...

May 8, 2015

US POSTAL SERVICE RATE CHANGES GREEN LIT FOR MAY 31

Author: Judy Wolf

Regulators in the United States have finally approved price changes for all of the US Postal Service’s monopoly mail services.

USPS had proposed a near-2% increase in its market dominant service rates back in January, but the Postal Regulatory Commission sent back proposals for Standard Mail,...

May 7, 2015

The Best Ways to Save on Shipping Costs (and Headaches)

Author: Judy Wolf

Handle with care. This is harder to do than you think.

Shipping seems simple enough, like a slightly more complicated task than wrapping a gift. You put an item in a box, slap some stamps on it and stick it in a mailbox. Or you go into a post office, have it wrapped and that's that.

But that...

May 5, 2015

Breathing Room In Your Budget – Reduce Postage Costs

Author: Judy Wolf

This article,  which appears in the May issue of Mailing Technology Magazine, is designed to be a high level resource guide on different ways to save money around mail. With all of the programs offered by the USPS, it can be daunting to know if you are capturing all of the savings...

April 24, 2015

New Competitive Postal Rates: MAY 31

Author: Judy Wolf

On April 16, the U.S. Postal Service served notice to the Postal Regulatory Commission today that the new implementation date for price and classification changes for competitive products (package shipping) will take effect on May 31. 

April 24, 2015

DIM: A New Way to Calculate Pricing

Author: Judy Wolf

In 2015, UPS and FedEx shifted to dimensional (DIM) weight pricing for ALL packages. This change has substantial ramifications for shippers in terms of increased costs and the potential need to re-engineer business processes.

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