Blog: Shipping

August 2, 2018

6 Mailing & Shipping Mistakes You Might Be Making

Author: Caroline McManus

The USPS® recently paid $3.5 million for using the wrong Statue of Liberty image on a stamp. The key takeaway—we all make mistakes. While we can’t help you avoid all errors, we can help you avoid six common mailing and shipping mistakes.

 

1. Not taking advantage of USPS savings. Postage...

June 4, 2018

10 Ways the USPS® Can Sweeten Up Your Summer

The USPS® is marking the start of summer with a whiff of nostalgia as they release their first scratch-and-sniff stamps. These “Frozen Treats” feature colorful ice pops and will have a secret scent that will be revealed at a dedication ceremony June 20th. In honor of this release we are listing...

April 6, 2018

Go On, Expect Your Delivery!

Author: Cheryl Balance

You know that feeling you get when you’re expecting an important package, but you can’t wait around for it to arrive?

Soon you won’t have to worry or wait. The USPS® is expanding its test of Expected Delivery (ExD), a new feature that gives a two-hour estimated delivery time frame for some...

January 17, 2018

It's Rate Change Season! Are you prepared?

Author: Bill Bonato

With the holiday shipping season finally behind us, it's time to regroup and review all of the recent and upcoming carrier rate changes. This past fall UPS and FedEx both announced their annual rate and policy changes, which are now in effect. The USPS is about to follow suit with their...

December 1, 2017

It’s Not Too Late to Track Your 2017 Postage Expenses with NeoStats

With 30% off, we’ll help your budget, too

 

Your 2017 Postage Expense Report is Just a Few Clicks Away

NeoStats allows you to track your postage meter expenses right from your computer. When you sign up for NeoStats from MyNeopost.com, your expense reports are automatically populated with...

November 28, 2017

2018 USPS® Rate Change FAQs

Answers to Common USPS® Rate Change Questions

Postal rate change can be stressful for any business. Knowing what to expect is the first step in being prepared for when the next update occurs. Download this quick guide, Postal Rate Change FAQs: Reasons for the USPS® Rate Change and How to...
November 1, 2017

USPS® Proposed January Rate Change

On Friday, October 6, 2017, the United States Postal Service® (USPS®) submitted their proposed rate change cases for both the Market Dominant and Competitive product price lists to the Postal Regulatory Commission (PRC), both with an intended effective date of Sunday, January 21, 2018 at...

October 20, 2017

Holiday Mailing and Shipping Deadlines for Major Carriers

'Tis the Season for Holiday Mailing & Shipping

 

We've created a roundup of holiday shipping deadlines for major carriers and their popular services in this infographic. Find out the 2017 holiday deadlines for USPS®, FedEx® and UPS® services, plus, a few tips and tricks to jazz up your...

May 3, 2017

Update on UPS® Saturday Delivery

There have been a few updates on UPS Saturday delivery since our last blog post on the topic. According to UPI, the UPS will serve 4,700 cities by the holiday shopping season to meet online shopping demand, and nearly 6,000 in 2018.

This planned expansion is expected to create more than 6,000...
May 3, 2017

New Bells & Whistles for NeoShip

A brand new Device Manager component has been added to the NeoShip product line. This new, powerful software provides performance and compatibility enhancements to our latest online shipping solution.

 

Additional Web Browser Compatibility

NeoShip BASIC, PLUS and ADVANCED are all now...

April 5, 2017

UPS to Add Saturday Pickup and Delivery

Author: Bill Bonato

United Parcel Service is following in the footsteps of its competitors by adding Saturday package pick up and delivery. UPS started testing the service last summer in a few markets, and will be adding 15 more this April. They hope to cover more than 4,700 cities and towns by the time the holiday...

February 27, 2017

The USPS® Delivers Confidence

The U.S. Postal Service delivered more than holiday posts and parcels last year, their deliveries included some business cheer with impressive statistics to back it up:

  • The USPS® surpassed its projections when it delivered more than 750 million packages during the 2016 holiday season.
  • On...
February 21, 2017

How to Reap Time and Cost Savings Starting Now!

There’s never been a better time to use a postage meter now that the USPS® has announced a reduction for the first time in nearly a century. Regardless of the type of mail or sort levels, meter owners will realize average savings of over 4%! But postage meters aside, there are even more...

December 20, 2016

Demystifying DIM Weight for 2017

Author: Contributed by Krish Iyer

Admittedly, DIM Weight policy is not the easiest comprehensible aspect of shipping. The recent DIM weight policy changes by major shipping carriers FedEx and UPS have further compounded the confusion surrounding DIM weight for shippers. Let us break-down the major 2017 DIM weight changes in...

November 30, 2016

FedEx, UPS Amend Money Back Guarantee Policies on Holiday Late Deliveries

Author: Renee Bingling

Usually, when a UPS or FedEx package is delivered after the guaranteed time, you are entitled to a refund credit for the shipping charges. Though these refunds are not automatic, but are only given upon request, customers are entitled to them under both carriers’ money back guarantee...

November 21, 2016

UPS® Changes DIM Policy to Align Closely with FedEx's

Author: Krish Iyer

Shippers now have another change to keep their thumb on for 2017.  UPS® recently announced a change to their DIM policy that more closely aligns with FedEx’s recent change to the measurement of Dimensional Weight.  Currently, both carriers use a calculation of length x width x height divided by...

November 21, 2016

Don't Overstuff Priority Mail Envelopes, Says USPS

Author: Renee Bingling

It may be very tempting during the holidays to overstuff your Priority Mail® envelopes, as after all the Post Office™ says “if it fits it ships”, right? That is quite a bit of a stretch of the Priority Mail catchphrase. The U.S. Postal Service® is reminding holiday shippers to resist the urge to...

November 17, 2016

Your Return and Exchange Policy is a Real Big Deal for Customers

Author: Renee Bingling

With over 40% of holiday purchases made online during 2015, it is no secret that the internet has become the new shopping mall. However, while customers are making more purchases online, they are also increasing their rate of returns and exchanges. Therefore, a concise, clear and  solid return...

November 4, 2016

Holiday Shipping Deadlines You Need to Know (Infographic)

Author: Renee Bingling

 

The holidays are associated with a substantial increase in business revenue and particularly package volume. According to Channel Advisor, 74% of retailers depend on the season for more than 20% of sales”. While the holiday season presents a major opportunity to maximize revenue, one of the...

November 2, 2016

[Updated] Postal Service Rate Changes Went Into Effect January 2017

Author: Renee Bingling

The U.S. Postal Service® announced new rates for both mailing and shipping services effective January 22, 2017. The new rates affected First-Class Mail, Standard Mail, Periodical products, Package Service products and Special Services.

We've provided a summary of the changes below. For more...

October 26, 2016

USPS® Files Notice to Increase the Price of Flat Rate® Shipping

Author: Renee Bingling

Courtesy of the USPSFollowing the request to increase the prices of First-Class Mail® stamps, the U.S. Postal Service® has filed another notice with the Postal Regulatory Commission (PRC). In a notice dated Wednesday, October 19, 2016, the Postal Service® has requested approval to raise shipping prices after the...

October 18, 2016

U.S. Postal Service® Releases 2016 Holiday Shipping Deadlines

Author: Renee Bingling

Grab your pen and get ready to mark your calendar, the U.S Postal Service® has released its holiday shipping deadlines.  In addition to the already announced FedEx® and UPS® rates, you can finally put a cap on the major holiday shipping deadlines you need to know. 

You may be thinking “It’s not...

October 17, 2016

The Holiday Shipping Guide for Small Businesses

How to Manage Increasing Package Volume and Customer Expectations

No time of the year is more critical for retailers than the holidays. Research by the National Retail Federation shows that the stakes are high as more than 40% of holiday purchases are made online. While the holiday season...

October 12, 2016

Here's Our Planning Timeline for Seamless Holiday Shipping

Author: Renee Bingling

For many businesses, shipping can either make or break their holiday season. Customer satisfaction depends just as much on the shipping esperience, just as much as it does on the quality or affordability of your product or service. Amid the chaos of the holiday season, advanced planning will go...

October 4, 2016

Four Traits of High Performing Small Businesses

Author: Renee Bingling

It is a matter of looking at the glass half-full, instead of half-empty. While much of the focus has been on the 50 percent failure rate of small businesses, there is the other half that we can learn from. America’s best interest lies in encouraging and promoting the success of small business,...

September 21, 2016

FedEx® Announces 2017 Rates, Lowers Dimensional Threshold

Author: Renee Bingling

The shipping industry knows this story well – parcel shipping giants, UPS® and FedEx® increase their rates in lock-step. This time however, there are some noteworthy changes. UPS began this year's trend by announcing their annual General Rate Increase (GRI) a little earlier than expected and...

September 13, 2016

UPS Announces Early 2017 Rate Increase

Author: Renee Bingling

Your United Parcel Service® delivery will soon cost a bit more. The company announced that customers will soon see a standard 4.9% increase on its daily rates for U.S. Ground Service and U.S. Air and International Services.  The 4.9% increase will also affect Air Freight rates within and...

August 30, 2016

On Your Mark, Get Set, Go Digital

Author: Renee Bingling

Post Olympics Lessons for Winning in the Digital Age

The dust has settled, champions were crowned, records were smashed and legacies were sealed. More than 11,000 athletes from 207 countries descended on Rio, Brazil to battle for gold before 3.6 billion eyes. However, what many of the 3.6...

August 1, 2016

Santa Has Started His Holiday Planning and So Should You

Author: Renee Bingling

 

We now know Santa’s secret to flawlessly pulling off all his holiday deliveries in just one night. It’s pretty simple! While we are sipping lemonade and enjoying our lazy summer days, Santa has already started planning. He has learned that with a well laid out game plan, you will be better...

July 1, 2016

Businesses: Go Digital to Get Ahead

Author: Renee Bingling

The days of treating digital technologies as just fringe benefits, as opposed to being core business components are long over. A wide range of industries have already experienced game-changing digital disruption, which has led businesses to either adapt and thrive, or die. Businesses of all...

July 1, 2016

Canadian Postal Strike Called Off

Author: Renee Bingling

Businesses that mail or ship from the U.S. to Canada can now breathe a sigh of relief, as an imminent strike by Canadian Postal Service workers have been called off.  Regular mailing service between Canada and the U.S. was threatened, following a contract dispute which ended in grid-lock between...

May 18, 2016

Major Shippers Increase Large Packages’ Surcharge

Author: Renee Bingling

Following FedEx’s announcement that it will lower the large package size threshold for its handling surcharges; UPS has now stated that it will follow suit. What this means is that come June, you can expect an extra charge of $10.50 on packages with the longest side exceeding 48 inches, instead...

May 4, 2016

NeoShip PLUS Makes Shipping Easier Than Ever

Author: Renee Bingling

More than one million packages were shipped last year using NeoShip technology. Already a simple, powerful tool, enhanced benefits make NeoShip PLUS the go-to solution for all of your shipping requirements.

Check out the features that come with NeoShip PLUS:

  • Eliminates the need for manual...
April 11, 2016

Delivery Point Validation (DPV) – The USPS® is Serious about Address Quality

Author: Katie Conigliaro

The USPS® is implementing new Delivery Point standards that will require all packages to include a complete, electronically validated address in order to ensure the accuracy of delivery addresses. Any package that isn’t DPV verified will be stuck with a $0.20 fine. These new requirements go into...

March 31, 2016

Top Five Ways (and more) to Gain Control of Your Shipping Costs

Author: Bill Bonato

Shipping costs can take a big bite out of a small business budget. In fact, for most companies, depending on their industry, the shipping budget typically represents anywhere from 3% to 7% of total revenue. The good news is there are many ways to cut costs, from renegotiating your carrier...

March 21, 2016

Neopost Featured by the Council of Supply Chain Management Professionals

Author: Katie Conigliaro

Neopost USA is honored to be a featured corporate member of the Council of Supply Chain Management Professionals. Here's what they asked us and what we had to say!  

What is your company all about?

Neopost USA® guides and supports organizations in how they send and receive communications and...

February 22, 2016

USPS® Delivers First Quarter Profit

Author: Bill Bonato

Driven by a strong 2015 holiday shipping season which saw shipping and package revenue increase by 13.5%, the U.S. Postal Service reported a $307 million profit between October and December of 2015, as compared to a $754 million loss the previous year. But, postal officials cautioned at a press...

January 25, 2016

Amazon® and USPS® Negotiate Strategic Deal that Benefits Online Sellers

Author: Judy Wolf

The average USPS Priority Mail® rates increased by 9.8% on January 17 for everyone except online sellers who use Amazon Shipping Services. The recently negotiated deal between Amazon and USPS means that for now, any sellers that use Amazon’s shipping services will still pay the 2015 Priority...

January 25, 2016

USPS® January Rate Change Impacts Shipping

Author: Judy Wolf

Neopost USA held a webinar sharing details on all you need to know to be sure your business was ready for the January 2016 rate change. Here are the key take-aways: 

  • The average shipping service price increased 9.5%
  • The average rate increase for Priority Mail products was 9.8%
  • The average...
January 25, 2016

FedEx® and UPS® Have Their Own Rate Changes

Author: Judy Wolf

FedEX and UPS rate change

UPS® shipping rates increased on December 28, 2015 to support ongoing expansion and capabilities enhancements. FedEx® rate increases went into affect Nov. 2 2015 and January 4, 2016. Multiple FedEx Services were impacted and details are available on their web site's homepage.

These parcel...

November 23, 2015

GAME CHANGING PARCEL INNOVATION?

Author: Judy Wolf

UK retailer Asda has announced a new service allowing online shoppers at specific ecommerce sites to pick up and return their orders at any of the chain’s 614 stores.  The service is branded ToYou and is powered by Asda’s parent company, Wal-Mart.

Asda has predicted that this new service will...

November 23, 2015

"Co-opetition" a win for the USPS, private carriers and consumers.

Author: Judy Wolf

Co-opetition, a new word used in the mailing and shipping industry, means cooperating with your competition to better serve consumers and ultimately, improve your bottom line.

Today, co-opetition is seen in the partnership of the US Postal Service (USPS), delivering  Amazon’s online purchases...

October 27, 2015

Uber Starts Same-Day Package Delivery Service

Author: Judy Wolf

Uber is giving rides to more than passengers with a delivery service just announced called UberRush. The same-day delivery service will use Uber’s existing 200,000 drivers to deliver packages and other goods in New York, Chicago and San Francisco. This latest entry into the package delivery...

October 27, 2015

A Decision Tree: Which items require the IM®pb?

Author: Judy Wolf

As of January 2015, the United States Postal Service requires that all packages have a tracking barcode. That sounds simple, but which items are considered packages? Do you qualify packages by weight or by thickness? Do envelopes being sent Priority Mail count? All these questions are answered...

October 20, 2015

DIM Weight Resources Just in Time for the Holiday Shipping Season

Author: Katie Conigliaro

Confused about DIM weight pricing? Not to worry, www.DimWeightResources.com is full of resources to help you take the load off DIM weight.

The DIM website makes it easy for shippers to calculate the best possible shipping rates and prepare to neutralize surcharges likely to be implemented...

October 20, 2015

USPS® Proposes Rate Change for January 2016

Author: Bill Bonato

Businesses hoping for a breather after the holiday rush are now preparing for a potential postal rate change. On Friday, October 16, the United States Postal Service filed notice with the Postal Regulatory Commission for a proposed price increase to go into effect January 17, 2016. 

The good...

September 21, 2015

Get Ready Now for Holiday Shipping

Author: Judy Wolf

With Halloween just around the corner, it's a clear sign to start thinking ahead on the best ways to ship your holiday gifts. Neopost offers three steps to take now that will make the whole process easier and more cost effective:

  1. Conduct a shipping audit right away to discover, and then...
September 19, 2015

Postmates Teams Up With Walgreens for Delivery Service

Author: Judy Wolf

The US on-demand delivery market is fiercely competitive--and bristling with announcements about new partnerships.  The latest is Postmates, an urban logistics firm committed to transforming the way local goods move around a city by enabling anyone to get any product delivered in under one hour,...

August 27, 2015

The Delivery Revolution in Your Neighborhood

Author: Judy Wolf

We are living in the age of the “delivery revolution.” Businesses are positioning themselves to deliver goods where and when customers want them. Order nearly anything anywhere and the Postal Service can deliver the item in a reasonable timeframe at a reasonable price.  I received an...

August 19, 2015

Coming to US Warehouses: “Smart Glass “ Eyewear

Author: Judy Wolf

Augmented reality may become a practical tool for the shipping and mailing industry. A test using “smart glass” eyewear to visually pick packages and route them quickly will take place later this year.  The pilot program is projected to increase a 25% increase in efficiency during the picking...

July 13, 2015

Shipping Transportation Innovation

Author: Judy Wolf

With the growth of ecommerce translating to increased volume of packages, major shipping carriers are testing new ways to reduce delivery times especially in urban areas.  Finding a parking place for a delivery truck is especially challenging in urban areas so UPS is looking to minimize the...

June 22, 2015

Making DIM pricing Work for You

Author: Judy Wolf

Online retailers were dealt a blow this winter when UPS and FedEx added dimensional weight pricing to calculate shipping costs for parcels under 3 cubic feet. DIM pricing is expected to affect about 30% of packages handled by the major carriers, with shipping rates expected to rise up to 25% on...

June 22, 2015

Shipping Frenemies

Author: Judy Worlf

We see them each day, doing a job much like ours. The drivers for FedEx and UPS are the most common sign that the Postal Service faces competition for package delivery. But are they only competitors?

Check out this great article from the Postal Record describing the complex relationship between...

June 2, 2015

Like magic: Testing Amazon Prime free same-day delivery — on a Sunday

Author: Judy Wolf

Geekwire co-founder Todd Bishop puts Amazon Prime free same-day delivery to the test... on a Sunday. Amazon launched the new service last Thursday May 28. Over 1 million items are now available for free same day delivery in over 500 cities across the U.S. So we're all wondering does it work? Is...

May 28, 2015

USPS has funds sufficient for fleet renewal, CFO tells Congress

Author: Katie Conigliaro

With the average age of it's vehicles at 23 years, the US Postal Service “cannot wait any longer” to replace its aging fleet, its chief financial officer told Congress earlier this week.

The US Postal Service, which operates one of the largest vehicle fleets in the world, has delayed a...

May 20, 2015

Trying out Package Pickup Points

Author: Judy Wolf

The Wall Street Journal's article, "Parcel-Delivery Firms and Retailers Experiment With Package Pickup Points," reports how as online shopping grows, retailers seek new ways to deal with "failed" package deliveries to homes. 

As online shopping becomes more common, parcel-delivery services and...
May 19, 2015

Video: Watch Us Deliver

Author: Judy Wolf

Here’s the US Postal Service’s “Spring/Summer” commercial, unveiled at the National Postal Forum in Anaheim CA. 

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May 8, 2015

The Postal Service's Amazing Transformation Continues

Author: Bill Bonato

Worried about the US Postal Service? Don't be. CNBC’s Morgan Brennan takes a look at the Postal Service’s amazing transformation, adapting with the times to provide world-class service with amazing new upgrades such as a new hi-tech fleet geared toward same-day delivery. And much more... watch...

May 7, 2015

The Best Ways to Save on Shipping Costs (and Headaches)

Author: Judy Wolf

Handle with care. This is harder to do than you think.

Shipping seems simple enough, like a slightly more complicated task than wrapping a gift. You put an item in a box, slap some stamps on it and stick it in a mailbox. Or you go into a post office, have it wrapped and that's that.

But that...

May 4, 2015

In Germany, Amazon to test delivering packages directly to your car trunk

Author: Judy Wolf

Connected cars are not only offering services when you drive, they might also offer convenient services when parked. Audi, DHL and Amazon are for example piloting a project to ship parcels to your car trunk. 

The pilot will start in Munich, Germany in May and allow drivers to order items on...

April 24, 2015

DIM: A New Way to Calculate Pricing

Author: Judy Wolf

In 2015, UPS and FedEx shifted to dimensional (DIM) weight pricing for ALL packages. This change has substantial ramifications for shippers in terms of increased costs and the potential need to re-engineer business processes.

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