April 5, 2017

Mobile Mail: Informed Delivery Rolling Out Nationwide

Author: Bill Bonato

Get a Sneak Peek at Your Mail Before it Arrives

Waiting for an important letter, contract or document? The U.S. Postal Service is gearing up for a nationwide rollout of its Informed DeliveryTM service. This ground-breaking new digital notification service offers a mobile preview of most letter-sized mail you can expect to be delivered to your mailbox, at no additional cost. It also gives marketers the opportunity to attach a digital offer or other interactive content to mail pieces. 

How it Works

Informed Delivery users get emails containing detailed black and white images of letter–sized mail pieces that are arriving soon. The images are of the exterior, address side of mail (they do not open your mail), and notifications are only sent on days when mail is being processed and delivered. Users can also view the images for seven days on their dashboard, which they can find on Informed Delivery. This can be especially useful to travelers who are expecting a certain piece of mail and want to confirm that it has been delivered.

The service is currently available in several major metropolitan areas. Nationwide roll out is expected by April 14. Click here to see if Informed Delivery is available in your area. 


April 11, 2017 at 10:36 pm
Attorney Lateefah Muhammad
Great news, Neopost. This service is truly a small business solution. Thanks for the information. I registered to be notified when it is in my area.
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April 11, 2017 at 3:37 pm
John Rinaldi
We use a mail consolidating service. Will we be able to use Informed Delivery?
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April 12, 2017 at 8:28 am
I don't really know the answer to that question. Try asking the service or your local post office.
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April 6, 2017 at 4:46 pm
Nancy Mette
Sounds great - will we receive an email when available everywhere?
Reply »
April 11, 2017 at 9:02 am
We have not heard about an email notification. Your best bet would be to ask your local post office, or check their website every so often.
Reply »
April 11, 2017 at 2:40 pm
Tom Oros
USPS says will be available everywhere April 14

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